1.Acceptance of Terms

By accessing our website (shootside.in), subscribing to our SaaS or Project Management tools, or executing a Statement of Work (SOW) with ShootSide ("we", "us", or "our"), you ("Client", "User", or "you") agree to be legally bound by these Terms and Conditions.

If you are entering into these terms on behalf of a company, organization, or other legal entity, you represent that you possess full authority to bind that entity to these conditions.

2.Scope of Services

ShootSide delivers high-performance digital solutions across key verticals, including:

• Full-Stack Web & Mobile App Development: Next.js, React, Node.js, React Native, Flutter, Swift, and modern microservice architectures.
• Digital Media Production: High-end 4K commercial cinematography, video editing, motion graphics, 3D animations, and sound engineering.
• AI Solutions & Automations: Agentic workflows, custom LLM integrations, chatbot pipelines, and business intelligence dashboards.
• Project Management Solutions: Real-time project collaboration, audit tracking, task merging, and milestone synchronization.

3.Project Estimates & Statement of Work (SOW)

All engineering and creative projects are formally defined via a written Statement of Work (SOW), Project Proposal, or Service Agreement detailing project scope, technical specifications, timelines, milestone deliverables, and budget.

Any features, designs, or technical requirements not explicitly written in the agreed SOW will be treated as an out-of-scope change request subject to additional time and cost estimates.

4.Client Obligations

To ensure timely project execution, the Client agrees to:

• Provide brand assets, copywriting, API keys, hosting credentials, and access permissions in a timely manner.
• Designate a primary point of contact for sprint sign-offs and feedback reviews.
• Ensure all content and media provided to ShootSide does not violate third-party copyrights, trademarks, or local laws.

5.Intellectual Property & Ownership

6.Payment & Invoicing Terms

Payments are typically structured around project milestones (e.g., Initial Deposit, Sprint Approvals, Final Launch). Invoices are payable within the net terms specified on the invoice (standard Net 7 to Net 15).

ShootSide reserves the right to pause active development or withhold production deployment if agreed milestone payments remain overdue beyond the grace period.

7.Revisions & Change Orders

Each project phase includes standard revision rounds (typically 2-3 iterations per milestone) to refine design compositions and user interactions within the approved scope.

Major architectural pivots, new feature additions, or redesigns requested after milestone sign-off will be quoted as separate Change Orders.

8.Confidentiality & Non-Disclosure

Both parties agree to treat all non-public technical data, business strategies, customer lists, and financial figures as strictly confidential. Neither party will disclose such information to third parties without prior written consent.

9.Warranties & Post-Launch Support

ShootSide provides a complimentary 30-day bug-fix warranty following final deployment to resolve any defects or code discrepancies not adhering to the original specifications.

Warranty does not cover issues arising from third-party hosting failures, client modifications to source code, or subsequent updates to third-party APIs beyond ShootSide’s control. Ongoing maintenance packages (SLA) are available separately.

10.Limitation of Liability

To the maximum extent permitted by applicable law, ShootSide shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or business interruption). In no event shall ShootSide's aggregate liability exceed the total fees paid by the Client under the applicable SOW during the preceding 6 months.

11.Term & Termination

Either party may terminate an active engagement for material breach if the breaching party fails to remedy such breach within 15 days of written notice. Upon termination, Client will pay ShootSide for all work completed up to the effective termination date.

12.Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India (State of Kerala) for Indian operations, or applicable UAE commercial arbitration frameworks for GCC contracts. Any disputes arising shall be subject to amicable mutual negotiation, failing which the courts of Calicut, Kerala shall have exclusive jurisdiction.